About CareLink

Nobody Should
Do This Alone.

The call usually comes after something changes. A fall in the kitchen, a discharge date nobody planned for, or the quiet realization that Mom is not eating the way she used to. You start making calls, and every agency asks you to explain it again.

We built CareLink to end that. One coordinator learns your story once, helps you understand the difference between a home health aide, skilled nursing, and personal care, gathers the intake details in one place, and then helps connect you with a licensed home healthcare provider that fits what your family actually needs. The provider handles the assessment, the eligibility and authorization steps with your health plan, the care plan, and the caregivers who come to the door. Our job is everything before that, and staying reachable while it happens. Because what you want is not a form. It is the feeling of knowing someone capable and kind will be sitting with the person you love, and knowing what the next step is.

CareLink Agency home health aide looking through a photo album with an older woman during an in-home visit in Massachusetts

Licensed providers only

We connect families with providers that maintain applicable licenses, credentials, and insurance.

Guidance, not guesswork

We explain how home care, HHA support, and skilled nursing at home actually work before you commit.

Matched to your needs

We share your preferences on language, experience, and schedule with the provider we connect you to.

180+

Families helped

Same day

Follow-up

24/7

On call

Request Callback

A coordinator will follow up with next steps.

Your information is used to help connect you with a provider. We never sell it.

This form is not for medical emergencies. If this is an emergency, call 911.